Connect Zoho Mail to Pop3Fetch

Zoho hosts accounts in regional data centers. Pick the server that matches yours — the data center is locked at account creation and shown in your account URL (for example, mail.zoho.com for US, mail.zoho.eu for EU).

Step 1 — Enable IMAP access in Zoho Mail

Zoho disables IMAP by default. Turn it on once before generating any app password.

1. Sign in to Zoho Mail (or the regional URL for your account)
2. Click the Settings gear (top-right)
3. Open Mail Accounts → click your primary account
4. Find the IMAP Access section and toggle it ON
5. Save

Step 2 — Generate an app-specific password

Zoho requires app-specific passwords whenever two-factor authentication is on. If you don't have 2FA on, we strongly recommend turning it on first (Account → Security → Two-Factor Authentication) — and Zoho's IMAP gateway often rejects regular passwords from outside Zoho's own apps anyway.

1. Open accounts.zoho.com
2. Open Security → App Passwords
3. Click Generate New Password
4. Enter a name — Pop3Fetch works well
5. Re-enter your Zoho account password to confirm
6. Zoho will display a long alphanumeric password. Copy it now — Zoho won't show it again.

Step 3 — Add Zoho to Pop3Fetch

1. Sign in to app.pop3fetch.com
2. Click Add an account
3. Fill in:
   • IMAP host: the regional host from the settings card above (e.g. imap.zoho.com)
   • IMAP port: 993
   • Username: your full Zoho email address or custom-domain address
   • Password: paste the app-specific password from Step 2
4. Click Save

Pop3Fetch verifies the connection and starts importing on the next sync cycle — within 5 minutes on Basic, 1 minute on Pro.

Common issues

"Authentication failed"

Three likely causes:

• You used your Zoho login password instead of the app-specific password. Re-do Step 2.
• You picked the wrong regional IMAP host. Check the URL when you sign in to Zoho Mail; the suffix (.com, .eu, .in, etc.) tells you the data center.
• IMAP access is still disabled. Re-confirm Step 1.

"App Passwords" option isn't showing

Zoho exposes app-password management only after Two-Factor Authentication is fully enabled and verified on your account. Open Security → Two-Factor Authentication first.

Custom domains via Zoho Workplace / Zoho Mail Suite

If your address is on a custom domain hosted by Zoho, use the same regional IMAP host and your full custom-domain address as the username. The app-password procedure is identical.

Free Zoho Mail (5 GB) accounts

Free Zoho Mail accounts created after 2021 may have IMAP restricted to the paid Zoho Mail Lite tier or above. If Step 1's "IMAP Access" toggle is missing or greyed out, your plan may not include third-party IMAP access — check Zoho's IMAP availability matrix.

I lost the app password

Zoho only displays each app password once. If you lost it, generate a new one. Revoke the old one from the same App Passwords page if it's not in use anywhere else.

Notes

• App-specific passwords don't expire on their own. They stay valid until you revoke them or change your Zoho account password.
• Each app-specific password should be used by exactly one service.
• If you move your Zoho account between data centers (rare), you'll need to update Pop3Fetch's IMAP host to match.
• Revoking the Pop3Fetch app password at Zoho will immediately stop Pop3Fetch from importing — useful as a fast "off switch" if you ever need one.